If you repair cars, what would you do if your service bays where ‘connected’ to your clients’ cars? Imagine having a better handle on the schedule at which drivers bring cars to your bays. How about knowing more about what each client needs before their cars come in for service – you could have the parts on hand. With the correct parts ready for the repair you could turn more vehicles thereby enhancing the utilization of your service bays! Oh, and you would probably use this ‘connection’ to better communicate with your clients.
Carvoyant is building a system to make all this a reality.
WE HELP TECHNICIANS KNOW WHEN A CAR NEEDS SERVICE…THE MOMENT IT NEEDS THAT SERVICE!
We are listening to the repair industry’s frustrations in retaining customers, in getting more throughput in your bays, and enhancing communication with your clients. We want to talk to you and explain how we are improving the way auto repair communicates with car owners.
Call us: 727-753-8454
Repair shops and car dealers have a monumental challenge to find new clients, and once landed, how can a repair technician better retain a relationship so clients keep coming back? Advertising through word of mouth has been the most successful. However, in today’s world of instant feedback via Yelp and similar social media sites, if one customer was not completely happy, it can be very difficult to overcome. Investing in meaningful advertising is difficult at best.
Yellow page ads and coupon mailers are successful at getting brand recognition, however, the likelihood of hitting a consumer at the moment they need auto repair service is statistically very low. Carvoyant provides a solution to this marketing dilemma that also enhances brand image.
By signing up with our service, we will notify a repair technician when their client has an auto repair need. The service is simple. The repair technician contracts with Carvoyant to buy a wireless OBD reader then install in their customer’s car. Once the device is registered with Carvoyant and activated our system will ‘listen’ for messages coming from the driver’s car. The technician’s office is messaged when there is a service need occurring on the car. The message also prompts the car owner to visit the Carvoyant website where the Repair center’s branding welcomes the user and gives them information about the repair need. The notification sent to the technician allows their staff to reach out to the car owner informing them what is wrong and scheduling the appointment. No longer will anyone need to mail costly brochures as we tell the the repair center when someone needs auto service attention! The technician will be the first to contact the driver at the moment their car needs service.
As an added bonus to our partner service centers, Carvoyant maintains historical service records on the cars in our system providing shops the access to what work was previously done in one central location
Contact us today to hear more of the benefits the Carvoyant System provides the auto repair business.
We are standing by ready to talk. Call us at 727-753-8454, or email us at support@carvoyant.com